Terms of Service

Welcome to Marketing Mavens Inc. ("Marketing Mavens," "we," "us," or "our"). These Terms of Service (“Terms”) govern your use of our website [https://www.marketingmavens.ai] (the “Site”) and any marketing strategy consultations, audits, content, software, and services (collectively, the “Services”) provided by Marketing Mavens Inc.

By accessing or using our Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Eligibility

To use our Services, you must:

Be at least 18 years old
Be authorized to represent your company or business
Provide accurate, current, and complete information

You must not access or use our Services if you are barred from doing so under applicable laws.

2. Scope of Services

Marketing Mavens provides services including but not limited to:

Funnel audits and marketing consultations
CRM setup and email automation
Content creation (e.g., blogs, lead magnets, email sequences)
Lead generation and qualification services
Social media marketing and strategy
Ideal Customer Profile (ICP) development

All services are customized and scoped in a formal proposal or Statement of Work (“SOW”).

3. Client Responsibilities

Clients agree to:

Provide timely access to data, personnel, or platforms required for delivery
Review deliverables and give feedback within reasonable timelines
Ensure all materials supplied (e.g., logos, customer lists) are authorized and lawful
Not misuse access to software, tools, or intellectual property

Delays in deliverables caused by the client may result in revised timelines or additional fees.

4. Fees and Payment

All fees are detailed in the proposal or SOW. Unless otherwise stated:

Fees are due in advance at the start of each billing cycle
Payments are non-refundable unless otherwise stated
Late payments may incur interest or service suspension

We accept payment via credit card, ACH, or bank transfer.

5. Intellectual Property

a. Our Content

All content, tools, strategies, and templates created by us (excluding client-provided materials) are the intellectual property of Marketing Mavens and may not be copied, resold, or reused without our permission.

b. Client Content

You retain all rights to content, data, and brand assets you provide. By submitting materials, you grant us a non-exclusive license to use them for the purpose of delivering the Services.

6. Confidentiality

Both parties agree to keep any confidential or proprietary information shared during the course of the engagement private and not to disclose it to third parties without written consent, unless legally required.

7. Privacy and Data Protection

We process personal data in accordance with:

U.S. regulations, including the California Consumer Privacy Act (CCPA/CPRA)
Canadian laws, including PIPEDA and Quebec’s Law 25

You agree not to provide us with any sensitive or regulated data unless explicitly required and agreed to in writing. For full details, see our Privacy Policy.

8. User Conduct

You agree not to:

Use our Site or Services for unlawful purposes
Attempt to reverse-engineer or hack any systems
Upload viruses or malicious code
Infringe upon the rights of any third party

We reserve the right to suspend or terminate your access for violating these terms.

9. Disclaimer of Warranties

Our Services are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee specific results or business outcomes. We disclaim all warranties including:

Fitness for a particular purpose
Non-infringement
Uptime or availability of the website or digital tools

10. Limitation of Liability

To the maximum extent permitted by law, Marketing Mavens shall not be liable for any indirect, incidental, consequential, or punitive damages, or loss of profits, data, or business arising from your use of our Site or Services.

In any event, our total liability shall not exceed the amount paid to us for Services in the 90 days preceding the claim.

11. Termination

You or we may terminate the engagement with written notice, subject to the cancellation and refund policy outlined in your contract or SOW.

We may also terminate your access to our Site or Services if you violate these Terms or applicable law.

12. Governing Law

These Terms are governed by:

The laws of the Province of Quebec and Canada, if you are located in Canada
The laws of the State of New York, if you are located in the United States

Any dispute will be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction above.

13. Modifications to Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of our Site or Services after such changes constitutes your acceptance.