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Privacy Policy

Marketing Mavens Inc. ("Marketing Mavens," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our digital marketing services.

This policy complies with applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA/CPRA), and Canada, including PIPEDA and Quebec’s Law 25.

1. Scope

This Privacy Policy applies to all users of our website https://www.marketingmavens, prospects, customers, and individuals whose personal data we process as part of delivering digital marketing services.

2. Information We Collect

a. Information You Provide

We collect personal information when you:

  • Fill out a form on our website
  • Book a funnel audit
  • Download content or sign up for a newsletter
  • Contact us via email or phone
  • Engage our services

Examples of collected data:

  • Full name
  • Email address
  • Business phone number
  • Company name and role
  • Marketing interests
  • CRM or platform info (optional)

b. Information We Collect Automatically

We use tracking technologies like cookies, pixels, and analytics to gather:

  • IP address
  • Browser and device type
  • Pages visited
  • Referral source
  • Geolocation (approximate)
  • Interaction data (e.g., click paths, session duration)

You can manage cookie preferences through your browser or via our cookie banner.

c. Information from Third Parties

We may receive business-related personal data from:

  • Marketing and analytics partners (e.g., Google, Meta, LinkedIn)
  • CRM integrations
  • Publicly available sources (e.g., business directories, LinkedIn)

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries or requests
  • Deliver and improve our marketing services
  • Customize campaigns based on ICP (Ideal Customer Profile) targeting
  • Manage client relationships and contracts
  • Send updates, promotions, or event invites
  • Comply with legal and regulatory obligations

We do not sell or share your personal data for monetary gain.

4. Consent and Transparency (Law 25)

Where required (e.g., under Quebec’s Law 25), we obtain explicit consent before:

  • Collecting personal data not required for service delivery
  • Using personal data for marketing or profiling purposes
  • Sharing personal data outside of Canada

You can withdraw your consent at any time by contacting us.

5. Legal Bases for Processing (Canada & GDPR-aligned)

We process your data under the following legal grounds:

  • Your consent (e.g., marketing emails)
  • Contractual necessity (e.g., delivering services)
  • Legitimate interests (e.g., lead generation analytics, fraud prevention)
  • Legal compliance

6. Data Disclosure and Third Parties

We may share your personal data with:

  • Service providers (CRM platforms, email providers, analytics tools)
  • Consultants or subcontractors assisting with marketing delivery
  • Authorities or legal bodies, if required by law
  • Buyers or successors in case of a business merger or acquisition

All third-party vendors are bound by strict privacy and security obligations.

7. International Transfers

If you are located in Canada, your data may be processed or stored in the United States or other jurisdictions. We ensure equivalent data protection by using contractual safeguards such as Standard Contractual Clauses (SCCs) and Data Processing Agreements.

8. Your Rights

🇺🇸 U.S. Residents (California CCPA/CPRA)

If you reside in California, you have the right to:

  • Know what personal data we collect and how we use it
  • Request a copy of your personal data
  • Request deletion of your data (with some exceptions)
  • Opt out of data "sale" or "sharing" (we do not sell data)
  • Correct inaccurate personal information
  • Limit the use of sensitive personal data

To exercise your rights, contact privacy@marketingmavens.ai

🇨🇦 Canadian Residents (PIPEDA & Law 25)

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Withdraw consent at any time
  • Request deletion where applicable
  • Be informed of third-party disclosures (Quebec Law 25)
  • File a complaint with the Office of the Privacy Commissioner of Canada or Commission d’accès à l’information du Québec

To exercise these rights, email us at saqeb@marketingmavens.ai.

9. Data Retention

We retain personal information only as long as necessary to:

  • Deliver services
  • Comply with legal and contractual obligations
  • Support audit, backup, or fraud prevention

After that, data is securely deleted or anonymized.

10. Data Security

We employ administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption for data transmission
  • Access controls and authentication
  • Regular security audits
  • Data minimization principles

11. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware of such a collection, we will delete the data immediately.

12. Privacy Officer (Law 25 Requirement)

In accordance with Quebec’s Law 25, we have designated a Privacy Officer responsible for oversight of this policy and our data practices.

Privacy Officer Contact:
Saqeb Mian
Email: saqeb@marketingmavens.ai

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal obligations or business practices. We will update the "Last Updated" date and notify you via the website or email where appropriate.

 

For questions, concerns, or requests regarding this Privacy Policy or your data: